Helpdesk

We provide multilingual, 24/7 technical support and consultancy services for companies in the Automotive and IT industry.

Our Service Models

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Technical and Help Desk Support

While your IT department is busy resolving critical issues, we can help by providing basic help desk and service desk coverage, taking this burden off your shoulders.

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Customer Care Services

Hire dedicated customer support experts who will learn all about your business and sound just like your in-house staff. We offer also 24/7 availability.

Our Expertise Across Industries 

What Our Customers Say About Us

  • We chose Ametras for high quality services, great response times and an open, collaborative culture; together we added value to our collaboration by choosing to improve our own internal processes with the support of the Ametras team.
    Sunil Shamlal
    CEO, Horizon Industries
  • Besides the great multilingual skills and proactive approach to handling customer care, the team is highly reliable and easy to work with.
    Patrick Veit
    Head of Support, remoso GmbH
  • It’s easy to build on a vision when you can rely on a strong partnership. The professionalism and proficiency of the Ametras team, as well as their friendly approach to collaborating across teams is what makes our partnership grow stronger each year.
    Albert Huber
    CEO, umwerk GmbH

We're always looking for great people to join our team. Check our job openings: