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Customer Care

We provide technical support for a car sharing platform. We focus on the customer experience, assisting them with all the necessary information, ranging from platform access to features and other frequently asked questions.

Tools: ARD, OTRS, d.3 Client & d.3 capture batch

Technical and Help Desk Support

This is another area of focus for our help desk department that focuses on assisting our customer into the process of maintaining their car rentals platform. We provide technical support, software consulting, QA, custom software development. At the core, we have a Java-based ERP platform that integrates with multiple databases.

Tools: DBeaver, DBVisualizer, Jira, RReport Visual Builder, NVU HTML tool, Postman